Rise of the Machines

https://www.ecommerce-nation.com Artificial Intelligence or AI is changing the face of first contact customer services. My Customer reports that by the end of 2020 80% of all UK businesses will have AI or a chat-bot solution in place as a first line of customer interaction. Increased access to disruptive technologies has meant that it it much easier … Continue reading Rise of the Machines

A review of the contemporary digital environment: The Sound of Silence.

The human race is now in the epicentre of the "digital age" and we are well on the way to a totally digital world. Organisations are shedding their contemporary business models and the classic views of what products are is disappearing in place of new ideas which require less cost and overheads (Delloite, 2013). Who … Continue reading A review of the contemporary digital environment: The Sound of Silence.

Hi Everyone, Source: Getty Images Great to be back on the digital marketing course. Source: Getty images My digital literacy is reasonable, but has had to improve considerably due to the nature of my work. Accessing managing and evaluating online information is something I do everyday with my companies competitors, If you know where to … Continue reading

The impact of the Digital economy on Product Management to date: To understand the impact of the digital economy on Product Management, it is important to understand the impact of the digital economy on our purchasing patterns. Product Management and Product Marketing is changing because consumers are changing the way they purchase items. Simonsen and … Continue reading